PAYMENT AND CANCELLATION

• Full payment of the total cost of the travel package is required to confirm the reservation.

• All cancellations received will incur a 100% fee of the package value.

• If the client does not show up on the day of the trip, no refunds or credits will be given.

PAYMENT METHODS:

• Payments can be made via bank transfer, PayPal, or credit/debit card through a payment link. Payment details will be provided at the time of booking confirmation.

• A 6% charge will be added for payments through PAYPAL.

• A 6% charge will be added for payments with AMERICAN EXPRESS.

• A 5% charge will be added for payments with the rest of the credit or debit cards.

CHANGES TO THE RESERVATION:

• Any changes to the reservation (such as travel dates, passenger names, etc.) are subject to availability and a fee.

• Changes made within 30 days before the start date of the trip will not be allowed and the non-refundable cancellation policy will apply.

• If the passenger does not show up the day of the excursion, won’t have right to any reimbursement.

SPECIAL CIRCUMSTANCES:

• In cases of force majeure (such as natural disasters, wars, pandemics, etc.), Galapagos Destiny reserves the right to offer travel alternatives or partial refunds at the agency's discretion.

TRAVEL INSURANCE:

• All clients are strongly recommended to purchase travel insurance that covers cancellations, medical emergencies, and other potential unforeseen events. When using the payment link method, a travel insurance option is offered at the end, which can be purchased directly through the We Travel platform.